Table of Contents
- 1 What are the key legal requirements affecting a display and the sale of goods?
- 2 What are the main legislation which affects the beauty industry?
- 3 How does the Data Protection Act affect the selling of products in a salon?
- 4 How does legislation and regulation affect customer service?
- 5 What is the purpose of a display in a salon?
- 6 How sales and customer related legislation and regulations affect the delivery of customer service?
- 7 How does data protection law affect business?
What are the key legal requirements affecting a display and the sale of goods?
Under the Consumer Rights Act, traders have certain obligations when they supply goods (including digital products) to a consumer….Under the legislation, the products you sell must:
- be of a satisfactory quality.
- be fit for purpose.
- match the description.
- be installed correctly, if installation was part of the contract.
What are the main legislation which affects the beauty industry?
Hairdressing and beauty therapy need to comply with Health and Safety legislation. The main piece of legislation is The Health and Safety at Work etc Act 1974, which places general duties on employers, employees and the self-employed.
What is the sale and supply of goods act in a salon?
Sale and Supply of Goods Act As a seller, you must ensure that the goods you sell are of satisfactory quality, fit for purpose and do anything you claim they can do.
How does the Data Protection Act affect the selling of products in a salon?
One of the biggest changes to be aware of is that GDPR will affect your salon marketing. Under the new GDPR regulations, when it comes to contacting clients with marketing messaging, your clients must actively agree to receive marketing information from you. This means they must actively choose to opt in to receive it.
How does legislation and regulation affect customer service?
Health and safety legislation affects customer service delivery as it requires staff in an organization to: ensure the safety of themselves and others. ensure all advice covers the safe use of products and services. have up-to-date knowledge of organisational policies and procedures relating to health and safety.
What are the acts of legislation?
When a bill has been agreed by both Houses of Parliament and has been given Royal Assent by the Monarch, it becomes an Act. Acts are known as ‘primary legislation’ because they do not depend on other legislative authority.
What is the purpose of a display in a salon?
The purpose of a display is to highlight certain products by increasing their visibility. A display does not need to show all the items in a product line – focusing on three to five products makes a display less cluttered and more appealing to the eye.
What are the legal requirements for storing business information?
Businesses and organisations must ensure that personal data should be:
- be used properly and legally.
- collected, held and processed for only specified purposes.
- sufficient and relevant and by no means excessive.
- accurate and kept up to date.
- should not be retained for an excessive period if it is no longer applicable.
How does data protection law affect business?
Non-compliance can result in an enforcement notice preventing your business from processing data, effectively preventing many businesses from operating, together with significant fines. Furthermore, the officers of your company, the managers and directors, can be held personally criminally liable for non-compliance.