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What are the steps for reporting a product recall to the US government?
A company should file its report with the Division of Recalls and Compliance. The report may be filed by mail, telephone (301-504-7913), or electronically through the CPSC web site (www.cpsc.gov) or fax (301-504-0359).
How do I report a consumer recall product?
Consumer Product Safety Commission
- Acronym: CPSC.
- Website: Consumer Product Safety Commission.
- Contact: Contact the Consumer Product Safety Commission.
- Main Address: 4330 East West Hwy.
- Phone Number: 1-301-504-7923.
- Toll Free: 1-800-638-2772 (8:00 AM – 5:30 PM, ET)
- Forms:
- Government branch:
How do I report to CPSC?
If you’ve had a safety problem with a consumer product, here’s how to get in touch with us: To report an unsafe consumer product to CPSC online, visit www.SaferProducts.gov, or call CPSC’s toll-free Hotline at (800) 638-2772, or (301) 595-7054 for the hearing and speech impaired.
Which department maintain the records of mock recall?
Quality Assurance Department for conducting, monitoring and administration of Mock Recall procedure.
How do I notify FDA of a recall?
If a firm does this because it believes its product is violative, it is required to immediately notify the FDA. You must contact your FDA’s Office of Regulatory Affairs (ORA) Division Recall Coordinator (DRC) listed here by state or region (look for Product Type “Medical Device”).
How do I return a recalled item?
Typically, the instructions will indicate that you need to do one of the following:
- Return the product to the store where you bought it for a refund.
- Dispose of the product properly so that other people or animals cannot eat it. (This is particularly important if you opened the product.)
Where do I report bad products?
Filing a Complaint Department of Consumer Affairs. File a complaint online at www.dca.ca.gov or call 800.952. 5210 to have a complaint form mailed to you. California Attorney General’s Office.
How do I report a manufacturer?
10 Effective Ways to Complain About a Company Online
- Go to the Company Website:
- The Better Business Bureau.
- The Federal Trade Commission.
- Ripoff Report.
- [email protected].
- Yelp.
- Planetfeedback.
- Google Your Attorney General.
How do I report a bad product?
First, contact the manufacturer. Second, contact the appropriate government agency. For a food-related complaint, contact the Food and Drug Administration (FDA). If your issue is related to a consumer product, contact the Consumer Product Safety Commission (CPSC).
How do I report a recall to the FDA?
How do you write a recall procedure?
Recall procedure
- Compile a list of all the distribution outlets of the product under recall.
- Notify everyone along the distribution chain through the decided communication forms.
- Send out a press release if management deems it necessary.
- Gain control of all of the recalled products.
- Verify the recall effectiveness.