Table of Contents
- 1 Why is it important to clean a patient reception area on a daily basis?
- 2 Which of the following would you include when establishing a medical office in culturally diverse area?
- 3 How do you prepare for a reception area?
- 4 What must Nurses first consider when conducting a cultural assessment of their clients?
- 5 Which of the following is a specific housekeeping task?
- 6 What should the patient reception area be like?
- 7 What do medical assistants do in the reception room?
Why is it important to clean a patient reception area on a daily basis?
Why is it important to clean a patient reception area on a daily basis? gives patients first impressions and because they expect to meet high standards.
Which of the following would you include when establishing a medical office in culturally diverse area?
Which of the following would you include when establishing a medical office in a culturally diverse area? Provide reading material in the second most prominent language. Which of the following is not a symptom of carpal tunnel syndrome?
Which of the following is a specific housekeeping task the medical system may perform?
They both provide assistance to patients with eating, bathing, managing a budget, cleaning, and provide personal care. However, one important difference is that personal care aides may not perform any medical related service or task as a home health aide may.
What items are important to have in the reception area?
What items are important to have in the reception area? Seating, lighting, and reading material.
How do you prepare for a reception area?
8 Office Etiquette Tips for Your Reception Area
- Keep the reception area clean and organized.
- Create a pleasant, relaxing environment.
- Offer complimentary refreshments.
- Provide a clear traffic flow.
- Avoid overly strong odours or artificial scents.
- Educate your customer.
- Choose the right staff.
What must Nurses first consider when conducting a cultural assessment of their clients?
As a component of cultural assessment, the nurse should seek to understand the cultural lens through which the client may understand health promotion. Even if health promotion is not a priority in a client’s culture, the nurse should still address issues related to health promotion in a respectful and relevant manner.
What is the best approach to handling patient cancellations?
The best approach to handling patient cancellations is to send appointment reminders at least six days before the appointment. If you can do them again 48 hours before, that would be great. Try using phone calls for the final reminder. These calls and messages mustn’t offer a way to cancel appointments.
Which type of health care facility provides care and counseling to patients with terminal health problems and their families?
Hospice care is for people who are nearing the end of life. The services are provided by a team of health care professionals who maximize comfort for a person who is terminally ill by reducing pain and addressing physical, psychological, social and spiritual needs.
Which of the following is a specific housekeeping task?
Housekeeping tasks include, but are not limited to, the following: (1) sweeping, dusting, scrubbing, mopping and polishing of floors, tubs, showers, sinks, mirrors, walls, fixtures, and other surfaces; (2) making beds; (3) vacuuming; (4) loading, unloading, pushing, and pulling linen carts; (5) removing and supplying …
What should the patient reception area be like?
The patient reception area should be an inviting place where patients feel comfortable. Visits to the physician can be times of great stress, and the office staff must do everything possible to make the experience pleasant for patients. A patient usually has a choice of healthcare providers and should be given excellent customer service.
What should I read in the reception room?
Publications with short items of popular interest are favorites, such as Reader’s Digest. Any reading material placed in the reception room should be of interest to the general public; Good Housekeeping, U.S. News and World Report, Real Simple, Oprah, and People are examples of interesting magazines that most people enjoy reading.
What should I put in my reception area?
There should be an, obvious path to your “landing area”—be it a front desk, a podium, or a main product display. Even if you’ve set up shop in an older building, you can create a feeling of freshness with new paint, flooring, furniture, and light fixtures.
What do medical assistants do in the reception room?
Some medical assistants have the opportunity to assist in the design and decoration of this very important area. Consider the traffic flow (the movement of patients from place to place in the reception room) and the flow of traffic through the rest of the office, so that it is unhindered and logical ( Figure 11-1 ).