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How do I send an email to Royal Caribbean?
INTERNATIONAL OFFICES
- Pre-Cruise:Tel: 0344 493 4005 / E-mail: [email protected].
- Post-Cruise Tel: 01932 834119 / E-mail: [email protected].
How do I write a complaint to Royal Caribbean?
Report your issue or complaint with Royal Caribbean by contacting its Post Cruise Guest Relations department. Call 800/256-6649 (514/285-9723 for outside the U.S.). If you prefer written complaints, email it or send a letter to Post Cruise Guest Relations at 1050 Caribbean Way, Miami, FL 33132.
How do I contact RCCL?
contact us
- Individual Reservations. Mon-Sun 7am-2am (EST)
- Group Reservations (sailing with 8 or more staterooms) 800-465-3595.
- Royal Customer Service. 800-256-6649.
- Crown & Anchor Society. 800-526-9723.
- Casino Royale Reservation Center. 888-561-2234.
- Air2Sea arrangements. 844-278-9745.
- Day of Sailing help.
- Online Assistance.
How do I contact Royal Caribbean for a refund?
Get support by Phone or Email
- 866-562-7625. 866-562-7625.
- Email Your Questions. Email Your Questions.
- Locate a Travel Agent.
Where is Royal Caribbean head office?
Miami, Florida, United States
Royal Caribbean Cruises/Headquarters
How do I contact someone on a Royal Caribbean cruise in an emergency?
Your friends and family can contact the ship by calling (888) 724-7447. Or from outside the U.S. they can call (321) 953-9003.
How do I contact Royal Caribbean Australia?
If you want to make reservations, make custom air arrangements or have post-cruise questions, contact 1800 754500. If you’d like to speak with a customer service representative, call 1800 754 500.
Can I get my money back from Royal Caribbean?
If Royal Caribbean cancels your cruise, you can choose a 100% cash refund. If you want to cancel the sailing, you can only get a 100% refund if you are before final payment date, per the terms of the booking you agreed to when reserving the cruise.
How do I contact a cruise ship?
You can make ship-to-shore calls from your stateroom, 24 hours a day. The cost is $7.95 USD per minute and will be automatically charged to your SeaPass account. Your friends and family can contact the ship by calling (888) 724-7447. Or from outside the U.S. they can call (321) 953-9003.
How do you contact someone on a cruise ship?
There is a service called Dial-a-ship (see website) which can put you through to your family member. With Dial-a-Ship, you can contact any cruise liner in the world. You will need the ships name, your family member’s name, and surname and cabin number, if possible.
How long are cruise refunds taking?
It can take 90 days or more to process a cruise refund, but if you call customer service and work with them politely, it is possible to resolve your refund more quickly.
Are cruises refundable?
Is my cruise deposit always refundable? No. For most cruise lines, as long as you cancel before your final payment date, there is no penalty. After final payment, you will lose your deposit or the deposit and a portion of your cruise fare, depending on when you cancel in relation to your sail date.