Table of Contents
How do I get Vonage?
Getting Started & Installation
- Activate a Retail Purchase. Activate your Vonage adapter before you install it.
- Get Internet Service.
- Install Your Vonage Adapter.
- Link a Mobile Phone to Your Service.
- Transfer Phone Number to Vonage.
- Use Your Online Account.
How much does Vonage cost per month?
Pricing and Setup. Vonage’s base plan is the $9.99-per-month unlimited calling to landlines and mobiles in the US, Canada, Mexico, and Puerto Rico, but that’s just for the first year. After that, you pay $24.99 per month.
How do I contact Vonage Canada?
You can access online customer support with any internet connection at support.vonage.ca. We are offering live customer support via chat or you can dial 1-732-944-0000 from any Vonage phone in any country.
Does Vonage give you a phone number?
A Vonage Virtual Number allows you to have a local area code and phone number in another state or country. This means you can make calls, and be reached by people with the same area code, for the price of a local call. Note that your U.S. phone number will remain your primary Vonage number.
How do I create a Vonage account?
There is no need to register and nothing you need to do to set up your Online Account. It is automatically created when you sign up for Vonage service. To sign in to your Online Account, you need your 10-digit Vonage phone number and your password. If you do not remember your password, you can reset it.
Is Vonage free?
Vonage Mobile is available to anyone who wants to talk and chat worldwide with other users for free and for anyone who wants to make low cost international calls from any mobile Apple or Android device.
Is Vonage free to Canada?
Vonage North America Calling PlanPlan includes unlimited calls to landline and mobile phones in U.S., Canada, Mexico and Puerto Rico for $24.99 plus taxes and fees per month. Vonage Mexico Freedom Calling PlanThis plan is retired and no longer available for new customers.
Does Vonage have Internet?
To use Vonage service you need a high-speed Internet connection such as cable or DSL. Vonage does not supply Internet service. You must arrange for Internet service from an Internet Service Provider (ISP) in your area. NOTE: Vonage does not recommend or support using satellite or wireless Internet technology.
What phones can be used with Vonage?
Vonage Phones
- Polycom. Polycom VVX 250 4-Line IP Phone – 2200-48820-025.
- Grandstream. Grandstream GRP2614 Dual Display Bluetooth Wi-Fi IP Phone.
- Yealink. Yealink T33G 4-Line PoE Gigabit IP Phone – SIP-T33G.
- Grandstream. Grandstream GRP2616 Dual Display Bluetooth Wi-Fi IP Phone.
- Grandstream.
- Grandstream.
- Grandstream.
- Grandstream.
Is Vonage a landline?
Vonage utilizes your existing High Speed Internet connection to make and receive ordinary phone calls. A Vonage Phone Adapter makes this possible by converting Internet data into a voice-call that sounds just like your landline.
Does Vonage need a landline?
How do I sign in to my Vonage account?
Your Online Account was automatically created when you signed up for Vonage service. To sign in to your Online Account, you need your 10-digit Vonage phone number and your password, which you selected when you signed up for service. Sign in to your Online Account now.
Are there any free services with the Vonage app?
Purchases are directly billed to the customers active Apple iTune Store or Google Play Store account. Services are free with other Vonage Mobile users. Record videos (up to 20MB) outside of the app and send through chat. Share location and contact information. Voicemail and recording (up to 60 seconds) and sending of Video Voicemail.
How much does it cost to inactivity a Vonage account?
*Inactivity Charge: Vonage Mobile will deduct a per month inactivity charge of $1.00 from your account after six (6) consecutive months of inactivity until the balance reaches zero. At Vonage’s sole discretion, we will make commercially reasonable efforts to notify you of this fee via SMS message, in-app notification, push notification, or email.