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Where do I find my build-a-bear tracking number?
Tracking. Once your order has left our warehouse you will receive a shipment confirmation email with a tracking number. If you have your tracking number from the shipment confirmation email, you can enter it here to track your order.
What is build a Bears return policy?
Build-A-Bear Workshop Returns Policy If you do not have an original proof of purchase, we will exchange or provide merchandise credit for any returned product at our discretion. A refund or credit will be issued for the purchase price, current list price, or prorated price, depending on the item(s) returned.
How do I return a build-a-bear order?
How do I return an item? If you decide to return any items in your order for any reason, simply return your purchase at your area Build-A-Bear Workshop store. Or, follow the instructions on the invoice.
How do I get a Build-A-Bear certificate online?
Birth certificates are generated only during the purchase of a new stuffed animal. After adding the personalized bear to your cart, click on the button that says “Name Me (Free!).” This will take you to the page titled “Birth Certificate.”
Can you use E gift cards in store Build-A-Bear?
You can redeem coupons, Build-A-Bear Workshop gift cards, and Build-A-Bear Bonus Club Reward Certificates online, just as you would in any of our store locations.
Does build-a-bear refund shipping?
Dear Build-A-Bear Guest, We trust you are delighted with your purchase from us. If for any reason you are not, we will promptly exchange or a refund with your original proof of purchase from Build-A-Bear Workshop. Shipping and processing fees are non-refundable.
How do I get a build-a-bear certificate online?
Can I put a voicemail in a build-a-bear?
With Record Your Voice at Build-A-Bear, you can record a special message in your own words and add a personalized sound chip to your stuffed animal! Your sound chip will be placed inside your plush toy before it’s stuffed. Your recorded message will play with the simple press of the paw.
What is birth certificate Build-A-Bear?
. The birth certificates link the animal’s bar code with its owner’s name, address and phone number, as well as giving the stuffed animal an official name.
What happens if I lost my Build-A-Bear?
If you have found a lost furry friend, please let us help you find its way home! Simply complete a Find-A-Bear ID Program Found Form. *When lost furry friends are returned to Build-A-Bear, we return them to the address associated with the Build-A-Bear Bonus Club membership.