Table of Contents
How do you cancel a married segment in Amadeus?
Customer Action
- Display the PNR and identify the married segments: enter RTAM.
- Verify if all segments have the married segment tag.
- If the ticket needs to be issued immediately, request the airline to remove the married control (if possible) or authorize Amadeus to divorce the segments via an SSR segment.
How do you break the seat in Amadeus?
For round trip and circle trip itineraries, you can price a maximum of 12 flight segments, or 10 flight segments and 2 surface segments with a maximum of 8 fare break points….Information.
FXB | Rebook to the lowest available fare and create a TST |
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FXZ | Select a fare after FXA and rebook without TST creation |
How do we identify married segment on Amadeus?
Note: A married segment is indicated by the letter (A) followed by a number. Segments with the same number are married each other. Possible codes are: Page 3 3 Booking and ticketing policies for travel agencies in countries and territories where Copa Airlines does not operate. • M for marriage due to Amadeus rules.
What is married segment control?
Per definition, ‘married segment’ logic allows participating carriers to control their flight inventory. When air segments are booked, a marriage can be established by the airline between two or more segments, requiring them to be processed as a unit.
How do you remove the HX segment in Amadeus?
✓ To remove all inactive segments having status codes HX/NO/UC in a PNR, please perform RFXX; ERK (XX is your name).
How do I refund Amadeus tickets?
To initiate an automated refund with ATC by e-ticket number and to display the refund record, enter:
- TRF172-9876543210/ATC.
- Automated refund with ATC by FA/FH element.
- Automated refund with ATC from the query report.
- Initiating an Automated Refund with ATC.
What is married segment in Amadeus?
Stop travel agents from bypassing availability controls, based on origin and destination information. Stop travel agents from bypassing availability controls, based on origin and destination information. …
What is the difference between leg and segment?
Leg: The operation between a departure station and the next arrival station. Segment: A leg or a group of legs from boarding point of a passenger to a deplaning point on a given flight.
How do I refund a partially used ticket on Amadeus?
Customer Action
- Display the ticket number with the fare element : RTF (partial display ticket element with fare elements)
- Enter TRF/Lxx (L for line and xx for the line number) to start the refund request.
- Enter TRFU/CPxx partial refund entry follow by the cancellation penalty (CP), where xx is the penalty amount:
How do I do a partial refund on Amadeus?
To partially refund a document:
- For paper tickets: In the Follow-Up tab, enter the 3-digit airline code and the 10-digit airline ticket number.
- Click on Refund.
- From the refund record, update the fields as required.
- Click on Process Refund to process the partial refund.