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What is contact representative assessment CRA?

What is contact representative assessment CRA?

The Telephone Assessment Program is made up of a variety of simulated telephone interactions. In the role of the CR, you will be expected to interact with individuals and resolve problems and challenges regarding tax-related information.

How long does the IRS hiring process take?

By comparison, hiring new talent at the IRS can take about six-to-eight months, a process so drawn out that applicants drop out before they ever reach the end.

What does a contact representative for the IRS do?

IRS contact representatives help to unlock the mysteries of the tax code for individuals and businesses, primarily through the phone or in-person. IRS contact representatives listen to taxpayer questions and understand their situation, and then examine current tax regulations to provide answers.

How much does a contact representative for the IRS make?

IRS Salary FAQs The average salary for a Contact Representative is $41,117 per year in United States, which is 3% lower than the average IRS salary of $42,819 per year for this job.

Is IRS contact representative a good job?

Great Pay & Stable Employment This job was great & there was great pay during the Peak Tax filing season. It is easy to maintain Your outside life because of PTO/Sick Pay. I loved having access to full time benefits as a Seasonal Employee.

Does the IRS have good benefits?

Great Benefit Package When an individual is working for the IRS, the employee and his or her family are entitled to the IRS’s comprehensive benefit package that includes life and health insurance, paid time off, flexible spending accounts, loan forgiveness and so much more.

How much do IRS employees get paid?

U.S. Internal Revenue Service (IRS) Jobs by Hourly Rate

Job Title Range Average
Tax Examiner, Collector, or Revenue Agent Range:$12 – $23 Average:$17
Data Entry Clerk Range:$12 – $22 (Estimated *) Average:$16
Transcriber Range:$11 – $30 (Estimated *) Average:$16
Office Clerk, General Range:$11 – $21 (Estimated *) Average:$15

How often do IRS employees get paid?

every two weeks
IRS employees are paid every two weeks. Our official pay day is Thursday.

Do IRS agents work from home?

Both of these efforts were huge undertakings that became even more challenging at the end of March 2020, when we issued an evacuation order and closed more than 90% of IRS buildings to protect our workforce and taxpayers. The majority of our employees transitioned to working remotely during this period.

How long is IRS contact representative training?

12 weeks of classroom instruction and 4 weeks OJI (On the Job Training).